Every day free shipping for all orders within Australia. No minimal order, no requirements.

SHIPPING POLICY

Indischen_AU uses ‘Sendle Courier delivery’ to deliver your order and we will provide you with a tracking number as your order is dispatched.

Please allow 1-2 business days for your order to be dispatched.

Sendle is a registered B Corp and Australia’s first carbon neutral delivery service, securing carbon offsets through their partner South Pole.

PROCESSING YOUR ORDER

Once we get your order, we take care of it right away so you can get your order ASAP! All Indischen.com.au orders are processed within one to two business days unless stated otherwise, and then shipped to you immediately, according to your preferred method of shipping.

Note: If the shipping/billing addresses are different or if there is any other unusual activity with your order, your order may be delayed pending a further check. All shipping fees are in AUD.

SHIPPING YOUR ORDER

For your security, high value orders may require a signature upon delivery. If you can’t be available to sign for your package, please be sure that an adult who is authorised to sign for your package will be available at the designated shipping address.

You’ll receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.

In the event that your order can’t be shipped, we’ll contact you within 2 business days to let you know why your shipment has been held up.

TRACKING YOUR ORDER

Of course, you’ll want to know when your jewellery is going to arrive on your doorstep so you can plan your weekend outfit accordingly. That’s why we send out an email notification the day your order is shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient’s doorstep. Please be advised that depending on your inbox’s security settings, our confirmation e-mail may be received as SPAM. Check your ‘SPAM’ or ‘Junk’ mail inbox periodically. Also, be sure to add support@indischen.com.au to your Email Address Book to ensure that our emails make it into your inbox.